Management

As the requirements for each property and their proud owner differ, let us formulate a custom management package to allow you to enjoy the fruits of life. Remember, all fees associated with the property including management are fully tax deductible.

When you choose to list your property for holiday letting with GCHH you have the choice to simply receive booking enquiries and the added piece of mind to have it expertly managed. The management of your property, whether you are local or afar, not only handles all booking and letting services but includes all matters pertaining to the property to ensure your investment property is maintained to an optimum level and importantly to the satisfaction of the guests, 24 hours a day, 7 days per week . Core management functions include, however are in no way limited to the following;

  • Formulation of full inventory list and property profile
  • Regular routine maintenance and inventory checks
  • Engagement of qualified tradespeople 24 hours a day, 7 days per week for emergency and general repairs
  • Arrangement of all cleaning and spring cleaning as required
  • Full financial administration including monthly statements, annual income and expenditure reporting
  • Payment of any associated accounts, for example; council rates, body corporate levies, garden & pool maintenance, cleaning etc
  • Arrangement and placement of advertising and promotion for various mediums to ensure maximum exposure
  • Regular guest liaison pre, during and post occupancy to ensure a high level of customer service, including bond transactions
  • Office open 7 days per week
  • Cutting edge technology and online booking service
  • Guest information highlighting the Gold Coast's many attributes - arrangement of guest requirements such as car hire, linen, holiday attractions etc.
  • Regular review of tariffs in accordance with market conditions to ensure you receive optimum return

Additional management functions can be attained such as;

  • Recommendation and implementation of refurbishment including interior design and furnishings
  • Regular property appraisals to keep you in touch with the true value of your investment property
  • Prestige property and corporate guest liaison & services for example - airport collection, baggage handling, personal instruction of the property and its functions.